Sachin Jaiswal
09/27/2025, 2:38 PMChiranjeet Mishra
09/27/2025, 2:38 PMVapi Support Bot
09/27/2025, 2:39 PM{{applicant_first_name}}, {{applied_for}}, etc.) might be missing or not set correctly in your configuration? Sometimes, if a variable is undefined, the assistant may read out placeholder text or symbols.
Example: If the prompt contains #{{variable}}# and the variable is empty, it might say "hashtag hashtag hashtag."
Could you check if all variables in your prompt are being populated as expected?
Sources:
- [Vapi Debugging Documentation](https://docs.vapi.ai/debugging)
- [Vapi Assistant Idle Messages](https://docs.vapi.ai/assistants/idle-messages)Sachin Jaiswal
10/01/2025, 3:37 AMChiranjeet Mishra
10/01/2025, 6:25 PM{{applicant_first_name}}, {{applicant_last_name}}, {{applied_for}}, {{first_name}}, and {{last_name}}. These are dynamic variables that need to have values passed to them when making the call.
To fix this:
1. Make sure to provide values for these variables when making the call through assistantOverrides:
{
"assistantOverrides": {
"variableValues": {
"applicant_first_name": "John",
"applicant_last_name": "Smith",
"applied_for": "Software Engineer",
"first_name": "Jane",
"last_name": "Doe"
}
}
}
2. Or remove the curly braces {{}} if you don't intend to use dynamic variables and just want static text.
The hashtags are likely appearing because the assistant is trying to interpret the empty variables since no values were provided for themSachin Jaiswal
10/02/2025, 2:33 AMSachin Jaiswal
10/02/2025, 2:34 AMChiranjeet Mishra
10/03/2025, 11:40 PMformatPlan object by removing markdown in formattersEnabled
"formatPlan": {
"enabled": true,
"formattersEnabled": [
"markdown", // <------ remove this one
"newline",
"colon",
"acronym",
"dollarAmount",
"email",
"date",
"time",
"distance",
"unit",
"percentage",
"phoneNumber",
"number",
"stripAsterisk"
],
"numberToDigitsCutoff": 2100,
"replacements": []
}