Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Suggestion: Double-check that your webhook response uses a single-line string for the

"result"

value—**no line breaks or hidden characters**—and validate your JSON with a tool like [jsonlint.com](https://jsonlint.com/). For example:

json
{
  "results": [
    {
      "toolCallId": "call_wr1qjeNB8Z3tSQ057D6ELdrf",
      "result": "Jeg har ledige tider i morgen. Tilgjengelige tider: 09:00, 10:00, 11:00, 12:00, 13:00, 14:00, 15:00, 16:00"
    }
  ]
}

Even a hidden line break or a non-string value will cause Vapi to ignore the result ([see documentation](https://docs.vapi.ai/tools/custom-tools-troubleshooting#check-http-status)). Source: - [Custom tools troubleshooting](https://docs.vapi.ai/tools/custom-tools-troubleshooting)

Im sorry. It was my mistake all along.

Glad you were able to get this resolved. If anything else comes up or you need further assistance, we’re here to help.