When a call is completed with one of my voice bots no Summary is outputted even though I have a prompt set up for both. Why would I not be getting an output for them when in the past I did?

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Suggestion: Double-check that your assistant's

analysisPlan

is enabled and properly configured to include both summary and success evaluation prompts. In the Vapi Dashboard, navigate to your assistant, edit the settings, and ensure the analysis plan section has both features turned on and the prompts set as intended. Example:

json
"analysisPlan": {
  "summaryPrompt": "Summarize the call in 2-3 sentences.",
  "successEvaluationPrompt": "Evaluate if the call met its objectives."
}

After saving, test a call to confirm outputs are generated. For more details, see the [call analysis documentation](https://docs.vapi.ai/assistants/call-analysis). Source: - [Call analysis](https://docs.vapi.ai/assistants/call-analysis)

here is my JSON response: "analysis": { "structuredData": { "outcome": "pass" }, "successEvaluation": "40" },

We are reviewing the details of your request and will reach out to you when we have an update or if we need additional information.

thank you

We apologize for the delay in responses lately. We are in process of making some changes to our workflow in how we handle support requests. The good news is that we are starting to get back on track of having a 48 hour response time and we would like to start cleaning up anything old. With that being said, just wanted to check in with you to see if you have made any progress or changes to your project since support has last reached out.