Call is not Initiating
# support
s
The call was not starting when I chose the anthropic model and when I changed the model to openai it started working why Assistant id - 9c681f32-0b17-4d08-84d7-a825581cc6dc
v
Thank you for sharing the details. To help diagnose why the call does not initiate with the Anthropic model, could you let me know if you received any specific error message or status when attempting to start the call with Anthropic? This will help identify if it's a configuration issue or a model compatibility problem.
s
Some times it shows call not started or sometimes it says call ended successfully with call being started
c
Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
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