background noise turned off but still there
# supportz
zackrspv
10/01/2025, 3:36 PMHello there!
We have The Voice Configuration -> Additional Configuration -> Background Noise set to 'off' but when we call the 'default' is still palying (office space).
We tried even setting it to a silent mp3, but, still no, anytime w call her, it's using the background noise.
May I ask how exactly to turn this off if the dashboard is showing off and it still isn't working?
v
Vapi Support Bot
10/01/2025, 3:37 PMTry updating your assistant configuration directly via the API to ensure
backgroundSound Copy code
json
{
"backgroundSound": "off"
}update-assistantv
Vapi Support Bot
10/01/2025, 3:41 PMMessage marked as helpful by @zackrspv! 🎉
z
zackrspv
10/01/2025, 3:41 PMyes, that resolved it; perhaps a transient bug then thanks
c
Chiranjeet Mishra
10/04/2025, 12:29 AMHi zackrspv,
To remove background music or adjust background sound settings in your workflow, you can update the
backgroundSpeechDenoisingPlan Copy code
typescript
const assistant = await vapi.assistants.create({
name: "Your Assistant Name",
backgroundSpeechDenoisingPlan: {
smartDenoisingPlan: {
enabled: true
}
// Enable Fourier Denoising only if needed for specific noise challenges
}
}); Copy code
typescript
const assistant = await vapi.assistants.create({
name: "Your Assistant Name",
backgroundSpeechDenoisingPlan: {
smartDenoisingPlan: {
enabled: true
},
fourierDenoisingPlan: {
enabled: true,
mediaDetectionEnabled: true,
staticThreshold: -35,
baselineOffsetDb: -15,
windowSizeMs: 3000,
baselinePercentile: 85
}
}
});