We plan to create multiple campaigns across different users starting at the same time. Could you clarify what happens in this scenario? Will all campaigns run in parallel, or will subsequent campaigns wait until the first one completes?

Hi Anwin, To manage and execute your outbound call campaigns effectively with Vapi, you can set them up directly within the Vapi Dashboard. Here is a brief overview of key steps and tips: 1. Campaign Setup: - Configuration: Set your campaign name and type. - Phone Numbers: Select your outbound phone numbers, Twilio is recommended. - Recipients: Upload recipient data via a CSV file, ensuring the number column is formatted in E.164 format, with dynamic variables for personalized calls. - Assistant: Choose an existing assistant to handle the calls. - Review & Execute: Finalize the setup and either start calls immediately or schedule them for later. 2. Analytics and Performance Monitoring: - Utilize the Campaign Dashboard for insights on call status, completion rates, and detailed call reports, including transcripts. 3. Concurrency Management: - Be aware of your Vapi organization's concurrency limits. If your organization has a limit of 10, only 10 calls can be active at once, with excess calls queued. Concurrency limits are tracked with

concurrencyCounter

. For detailed steps and additional tips, check the [Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview), and if you need to make API calls, refer to the [Campaign API Reference](https://docs.vapi.ai/api-reference/campaigns/campaign-controller-find-one).