Call Start/End Time & Hourly Limits
# support
a
Is it possible to configure specific start and end times for Vapi campaigns? Additionally, can we set an hourly limit on the number of calls that can be made in a campaign?
c
Hi Anwin, the configuration options for outbound campaigns are somewhat limited. Here's what's known about time-based controls: 1. Concurrency Limits: - Your organization has a set concurrency limit that controls how many simultaneous calls can be active - Additional calls are automatically queued and retried when concurrency slots become available 2. Campaign Scheduling: - Individual calls can be scheduled using
schedulePlan
with: - `earliestAt`: The earliest time to attempt the call - `latestAt`: The latest time to attempt the call
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