Hi Anwin,
the configuration options for outbound campaigns are somewhat limited. Here's what's known about time-based controls:
1. Concurrency Limits:
- Your organization has a set concurrency limit that controls how many simultaneous calls can be active
- Additional calls are automatically queued and retried when concurrency slots become available
2. Campaign Scheduling:
- Individual calls can be scheduled using
schedulePlan
with:
- `earliestAt`: The earliest time to attempt the call
- `latestAt`: The latest time to attempt the call