End of call event only sent via Web-Call (Test)
# supportv
Vapi Support Bot
10/06/2025, 8:13 PMThanks for the details! To help narrow this down: When you trigger the call via the API, can you confirm if the "serverMessages" setting for your assistant includes "end-of-call-report"? Sometimes, if this event isn't enabled in the assistant's configuration, the webhook won't be sent for API-initiated calls.
If possible, please check your assistant's configuration and let me know if "end-of-call-report" is listed under "serverMessages". This will help determine if the issue is with event settings or something else.
Looking forward to your reply!
Sources:
- [Vapi Assistant Webhook Configuration](https://docs.vapi.ai/api-reference/assistants/update)
- [Webhook Troubleshooting Guide](https://docs.vapi.ai/cli/webhook)
Vapi Support Bot
10/07/2025, 1:59 PMSuggestion:
Double-check that your assistant's webhook URL is set correctly and publicly accessible. According to the documentation, the assistant-level
server.url Copy code
js
// Example assistant config snippet
server: {
url: "https://your-assistant-webhook-url.com",
timeoutSeconds: 20
},
serverMessages: ["end-of-call-report", "conversation-update"]c
Chiranjeet Mishra
10/08/2025, 7:41 PMHi CloudMaker,
If you're looking to programmatically end a call or handle specific call-end reasons, here's a brief overview of how you can achieve that with our platform:
1. **End Call Programmatically**: You can now send an
end-callClientInboundMessagetype"end-call"4 Views