I am unable to retrieve the call recordings, call transcripts, and results in GHL. Not sure what to do.

I can help you get your call recordings, transcripts, and results showing properly in GHL. This usually happens when there’s a small disconnect in the webhook or API setup between GHL and your call platform. I can review your setup and pinpoint what’s missing. Which provider are you using for calls — Twilio, Telnyx, Retell, or Vapi? @Zill

simply create a make.com scenario, one that captures the transcript, processes it and also send to ghl. My question is, do you want to send the transcript to a particular user or you want to add it to an automation on ghl?

Anyone see a video on this?

Hi there, Just to clarify how this works: ✅ Call Recordings The actual audio recording is always stored in your configured cloud storage provider (AWS S3, GCP, Azure, etc.) if you’ve connected one. If you haven’t configured external storage, the recording will remain stored on Vapi’s servers. ✅ Sending Transcripts to GHL Transcripts can be delivered directly to GoHighLevel using a webhook. To do this, simply configure your GHL webhook URL in your assistant’s configuration. Once that’s set, Vapi will POST the transcript payload to your GHL webhook at the end of each call. If you’d like help setting up the webhook or validating the payload, feel free to send it over and we’ll take a look.

i can build this