Unable to get JUST the end-of-call-report 🤨
# support
a
Whenever I make any changes to the server messages (remove or add a message), it says undefined in red and doesn’t let me publish the assistant. For instance I only want the end of call report but webhook also pushesmextra stuff cuz I’m just unable to make any changes to this section. However this isn’t the case with the “Client Messages” drop down. Help? https://cdn.discordapp.com/attachments/1426701988682272858/1426701989047435264/IMG_0171.png?ex=68ec2f45&is=68eaddc5&hm=3751c07ea7ef4fb6e522946c97c55c92c019b1771f340ae6c2cc47e7380cd7ee&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
g
Try reloadijng the tab..
g
Disable everything on the server messages and enable just the end-of-call-report and transcript(final) only then publish and try it out this time.. Also remember to remove everything on the client messages.
a
Hey @GIDEON, it worked and I'm humbled fr. Thanks a ton. But the end of call report already has the transcript. So why do I need the "Trascript (final)". Can I try pulling the webhook without it? https://cdn.discordapp.com/attachments/1426701988682272858/1427144695385161788/Screenshot_2025-10-13_at_9.32.40_AM.png?ex=68edcb92&is=68ec7a12&hm=4bd30d0d4664b37d2a8b208d3b325782fd3acb66705c8473ba5c94b668765935&
I'm going forward with just the end of call report, not the transcript (final) because the end of call report has the transcript + other useful stuff that I'm using zapier to put into my CRM. https://cdn.discordapp.com/attachments/1426701988682272858/1427145729784414268/Screenshot_2025-10-13_at_9.36.34_AM.png?ex=68edcc89&is=68ec7b09&hm=955f266191a01c9a8c19f29d6011d91c71bfdb718487f0c65e78e13f3d9965cc&
g
The transcript final is needed to pick up transcripts from recordings while on the call..
a
Noted, I'll have that in there too then.
g
Its better to have them both side-by-side..
Where are you chatting from?
a
Dubai
My bad lol
Call's going from Zapier
Through Vapi
g
That’s nice, are you developer too..
a
Not really, not at all a tech guy. I'm the founder of thedripstory.ae
I'm trying to automate our sales/outreach.
g
What’s your sales/outreach about please?
a
My agency's spread across 3 continents: thedripstory.com (Global) thedripstory.ae (UAE) thedripstory.se (Sweden)
Retention Marketing
We do pretty emails for brands :)
I'm new to Vapi, hence the confusion with the features but yeah, thanks a ton for your help.
g
That’s some great stuff right there..
Anytime, we literally could be friends for real if you wouldn’t mind getting my WhatsApp number..
a
It's always excellent to network. What do you do friend?
g
I’m a freelancer..
a
Sweet, let's take this over to the DMs
g
Change the query tag to solved
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