Assistant repeating itself, call recording incompl...
# support
i
Hey Vapi, We have the similar [issue that you solved in 2024](https://discord.com/channels/1211482211119796234/1261347248772481106). We have the similar problems: * Some messages lost in transcripts. * The audio duration should be 3m 44s, instead of 1m 28s Failed calls: * [0199e400-14eb-7ff5-8d4d-9ee9b4bfcb4e](https://dashboard.vapi.ai/calls/0199e400-14eb-7ff5-8d4d-9ee9b4bfcb4e)
t
Same issue here. Repeating questions Call ID 0199f347-ea79-7ee2-a507-5f08a8a65913
c
Hi ivanprog00, If your assistant is experiencing issues with repeating itself or prematurely moving to the next sequence, it may be due to a misconfigured logic or settings. Review the assistant's workflow and logic to ensure there are no loops or errors in the sequences. Additionally, verify the
endCallPhrases
and ensure no phrase triggers premature call termination. For more details on configuration, you can refer to the \[call ended reason\] (https://docs.vapi.ai/calls/call-ended-reason) documentation that lists various reasons a call may end unexpectedly. If you suspect incorrect tool handling or integration, examine the call logs to check for specific tool call errors. Reviewing these steps should help identify where the issue lies.
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