Unable to call the Assistants in Dashboard
# support
d
Hi, I have made a new assistant and I want to test it with the calling function on the dashboard, but its stuck on load without creating a call. I have tried with multiple assistants and they are all the same. I have sufficient credits in my account https://cdn.discordapp.com/attachments/1430261548504322058/1430261548852711565/image.png?ex=68f9225e&is=68f7d0de&hm=a133ca2b316f030b6ab7b3581b2180645644f55fe745a3f92a6b5d6a0f757066&
v
Try this first: Go to your Vapi dashboard and navigate to
Observe > Call Logs
. Check if your call attempts are being logged and look for any error messages or status indicators there. This will help you identify if the issue is with your assistant configuration or if there’s a system error that needs to be addressed. If you see errors, note them and share with support for faster troubleshooting. [See more in the debugging guide](https://docs.vapi.ai/debugging) Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)
d
My call attempts were logged, and FYI I am using mozilla firefox
g
@DaxtonC Try using chrome to see if its still giving same issue..
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