Customer.number must be valid phone number in the ...
# support
a
v
Your error is due to the phone number not being in valid E.164 format. E.164 numbers must contain only digits after the plus sign, with no letters or placeholders. For example:
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plaintext
+16525531234
Replace
"XXXX"
with actual digits, and ensure the number includes the country code and no spaces or special characters. Reference: "Phone numbers must be formatted in E.164 format: [+][country code][subscriber number including area code]" ([Vapi Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview)) Source: - [Vapi Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview)
m
I got this recently when the phone number was literally not valid (did not exist). Not a formatting issue. Not sure if that helps.
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