Hello Vapi team, ​ Ive having an issue with an organization charging my card on a Derik Deangelo Organization. When purchasing credits its stuck on ‘Loading Captcha…’ Ive logged out and logged back in, cleared my cache, tried to change cards, where it has said cant find CSRF token. nothing has worked. Please advise. ​ Also I am unable to create a new Organization in Vapi. I enter in all information but it does not give me the option to create. Please advise.

Thank you for sharing the details. To help us troubleshoot the "Loading Captcha…" and "can't find CSRF token" issues, could you please let us know which browser (e.g., Chrome, Firefox) and operating system (e.g., Windows, macOS) you are using when this happens? Source: - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)

It sounds like there might be a session or token issue causing both the payment and organization creation errors. Can you confirm if you’re using the web app or the API when this happens? Also, are you seeing any specific error messages in the browser console or network tab when trying to create the new organization? @Colin Lexson

Here’s a draft you can use: --- Hi Colin, Thanks for sharing the details. To help us investigate the issue further, could you please provide your organization ID? This will let us check the logs and see what’s happening with both the captcha loading and the organization creation issue. Once we have that, we’ll be able to dig in more closely. Best, Kyle