This happened a few times today and yesterday where the customer said something and deepgram gave the final script in the logs but no endpoint ever detected and no model request ever generated which just meant my assistant never responded and the customer hung up. Can someone check out the log and see why no endpoint was detected at the end of this call and why it never generated a response? Here is the call id: 019a126c-3ad4-7dd9-86af-bf92e21bc079

Actionable Step: Check your call logs in the Vapi dashboard by navigating to

Observe > Call Logs

, then locate call ID

019a126c-3ad4-7dd9-86af-bf92e21bc079

. Review the transcript and look for where the endpointing failed—this will help you identify if silence detection or configuration settings need adjustment. Tip: Ensuring clear audio and reviewing endpointing settings in your assistant configuration can help prevent this issue in the future. [See more on speech endpointing in the Vapi glossary.](https://docs.vapi.ai/glossary#speech-endpointing) Source: - [Vapi Glossary: Speech Endpointing](https://docs.vapi.ai/glossary#speech-endpointing)

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Hi ! Colehaa, How can I assist you with your support request today?