Most of the assistants are not working Vapi AI #support

Most of the assistants are not working

Sachin Jaiswal

10/24/2025, 9:29 AM

Why most of the assistants of this organisation are not working properly why it's happing it's really frustrating on outbound call assistant voice not coming on phone call and on web call sometime assistant not speaking Organisation - chris.noble@pinvoicer.com Call ids 019a1584-5c16-7441-9ebd-2266ed59263b 019a157a-7c6f-7220-aaff-39fac5623229 019a1579-e320-7888-8da3-a61a00b5f0c9 Assistant ids abd54273-7e39-41c3-89da-44a668491b52 844524c4-0f06-44af-9272-3220e5b9d588

Vapi Support Bot

10/24/2025, 9:30 AM

Thank you for sharing the call and assistant IDs. To help diagnose the issue, could you please describe what exactly happens when you try to use one of these assistants (e.g., do you see an error message, does the call drop, or is there silence)? Sources: - [Vapi Debugging Documentation](https://docs.vapi.ai/debugging) - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)

Sachin Jaiswal

10/25/2025, 5:18 AM

During I cannot able to hear assistant voice

Sachin Jaiswal

10/25/2025, 5:18 AM

Also sometimes voice came but call get disconnected in between

Sachin Jaiswal

10/25/2025, 10:52 AM

I have noticed when I am sending assistantOverides.models the open ai is having issue all gpt 5 and 4 models and also getting issue with other providers Some of additional callid new call 019a1adf-73bc-777c-ae34-430ddb1b35a7 019a1ade-628c-744e-824f-f9aca59fef29 019a1add-b47e-744a-a9e6-e345b5732b18 019a1af7-9eae-7006-a15f-95bc9b2f75b9

Sachin Jaiswal

10/27/2025, 8:05 AM

Hello @User help me

Sachin Jaiswal

10/27/2025, 8:15 AM

Call ids 019a24b3-9cd0-755d-a998-d1983bb865ab 019a24b3-2392-7888-9bce-ca753fb72e7a 019a24ab-9345-722e-b387-e153ed2cc55e 019a24aa-578d-7889-9f38-5972938ee109 019a24a9-41d9-733f-ba36-19f94f1fdc7d 019a24a5-72bd-788b-97e5-5aed2ca571c9 Assistant id b09af93a-32a6-4dde-a504-033aad64c458 Facing same issue

Sachin Jaiswal

10/27/2025, 8:16 AM

Pipeline error openai 40.. https://cdn.discordapp.com/attachments/1431212891373174795/1432281897928757279/rn_image_picker_lib_temp_f572f6d0-6ce7-4a8e-9225-0efe46b72a86.jpg?ex=69007bf6&is=68ff2a76&hm=6638eaef4c4c39930d95b6ea6761089356e4553b03b327fa32fedf54b8cf20bc&

arthur

10/27/2025, 5:40 PM

Copy code

"message": "400 Your organization must be verified to stream this model. Please go to: https://platform.openai.com/settings/organization/general and click on Verify Organization. If you just verified, it can take up to 15 minutes for access to propagate."

Sachin Jaiswal

10/28/2025, 2:43 AM

Okay thanks let me try it out

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