Org ID: a941b79d-bed7-4092-9af3-cf7c1cab97e9 Even if try to add credits - it wont let me add. Please help soon.

Thank you for sharing the details. When you try to add credits, do you see any specific error message or is the "Add Credits" button disabled? This will help us understand where the process is failing and assist you more effectively.

Hey, I do see a purchase button, but when I try to click it, I see this error in screenshot that says "Couldn't purchase credits. Please enter a payment method to purchase." I cannot seem to enter any payment method because there is no way for me to add or access that page. You https://cdn.discordapp.com/attachments/1431506030399066152/1431507120087498865/image.png?ex=68fdaa65&is=68fc58e5&hm=96aec4643767b343b3e3fa1cce365443d03c6a3f6425586b064b473e33bb0f64&

Use this link to purchase credits, upgrade your plan, and edit your payment details --> Once you enter your payment information, be sure to click the checkmark to save your payment method. You will know if your payment is saved when your information is hidden by dots and you receive a notification that states

payment information saved

. After you save your payment method, you will be able to purchase credits. I have attached some screenshots for clarity and if you need additional support please let us know. https://cdn.discordapp.com/attachments/1431506030399066152/1432889428568707172/payment2.png?ex=6902b1c5&is=69016045&hm=fd3543133b490b26458fd96a5c4936d8869f27246b065483ce304b9e1c05d986&

Thanks!