Error querying API
# support
g
I got an error while trying to query an API using the API Request tools. This is the error message: { "role": "tool", "tool_call_id": "call_RQPPNCclGlGmxk7C0ezhquFm", "content": "{\"code\":404,\"message\":\"The requested webhook \\\"f4ccff1f-54c8-4a7a-a606-c0d2cdf3b75a\\\" is not registered.\",\"hint\":\"Click the 'Execute workflow' button on the canvas, then try again. (In test mode, the webhook only works for one call after you click th" }, Someone knows what happened?
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
Thanks for sharing the error details (404: "webhook not registered"). To help diagnose, can you confirm if you clicked the "Execute workflow" button on the canvas just before making the API call, as the error hint suggests? This step is required in test mode for the webhook to be active. Source: - [Vapi Debugging Guide](https://docs.vapi.ai/debugging)
g
Could you please provide the step by step to make the "Execute workflow"?
c
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
g
Solved!
c
Glad you were able to get this resolved. If anything else comes up or you need further assistance, we’re here to help.
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