URGENT! No summary in call.analysis
# support
m
Summary is still not being generated. I have set up prompt for summary, set minimum messages treshold to 1, as a server message I have Transcript (final) and end-of-call-report. But still when I check out the call analysis, the summary is non existant. Please help me out to fix this issue as it is extremely urgent. I don't want to use structured outputs, I want to stick to call.analysis summary. example call id: 019a1f93-d6f1-7bb8-9d33-5924955a894d
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
Try updating your assistant's
analysisPlan
to ensure the summary is enabled and configured correctly:
Copy code
json
{
  "analysisPlan": {
    "minMessagesThreshold": 1,
    "summaryPlan": {
      "enabled": true,
      "messages": [
        {
          "role": "system",
          "content": "Summarize this call transcript in 2-3 clear sentences."
        },
        {
          "role": "user",
          "content": "{{transcript}}"
        }
      ]
    }
  }
}
After saving, test a new call and check if the summary appears in
call.analysis
. If the issue persists, contact Vapi support with your call ID for further help.
(Source: Vapi documentation)
@Vapi Support Bot
v
To enable call summaries, run this cURL command to update your assistant's analysis plan:
Copy code
bash
curl -X PATCH "https://api.vapi.ai/assistant/YOUR_ASSISTANT_ID" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "analysisPlan": {
      "minMessagesThreshold": 1,
      "summaryPlan": {
        "enabled": true,
        "messages": [
          { "role": "system", "content": "Summarize this call transcript in 2-3 clear sentences." },
          { "role": "user", "content": "{{transcript}}" }
        ]
      }
    }
  }'
Replace
YOUR_ASSISTANT_ID
and
YOUR_API_KEY
with your actual values. After running, test a new call to confirm the summary appears in
call.analysis.summary
.
(According to the documentation I have found) Source: - [Call analysis documentation](https://docs.vapi.ai/call-analysis)
m
It still does not work!! The summary still doesn't exist, and this is only assistant I am having a problem with. This is very urgent
Structured data is working correctly but summary does not! What is the issue?? This is call id 019a21a2-9253-7880-9861-15af6bc6ba40
BUMP, @Sahil, anyone?
s
🔵 17:49:36:506 [streamBundleArtifacts] Structured data multi was not generated. No structured data multi plan provided or is invalid.
🟡 17:49:36:506 Couldn't Generate Summary. Error All model completion attempts failed. Last error: TypeError: Cannot read properties of undefined (reading '0')
🟡 17:49:32:217 [llmRequestError] Couldn't Complete Anthropic Bedrock Request. Status: undefined. Error: Request timed out.
fix the structure data multi plan
and then add proper example in message section
m
@Sahil What do you mean?
How to fix the data multiplan
and what and where should I add?
Summary and structured data is defined in the same way as in any other assistant I have built and only this one doesn't work properly. Could you please help me out to solve this problem properly?
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