Vapi account critical error!
# support
s
I cannot connect to any integration in my vapi account please help! Someone please help to check my account!
v
Thank you for reaching out! To help diagnose your integration issue, could you please share the exact error message or code you see when trying to connect an integration in your Vapi account?
s
Error in updating credentials property orgid should not existproperty createAt should not existproperty updateAt should not exist
i did it for minimax
also previously i tested alot for minimax and its all working fine. today it says error insufficient credits. i already have credits in vapi and minimax has $125
callid check 019a2b59-513d-7aac-a936-e8bcca0cb69c
v
Hi SamSEOClub, I can help troubleshoot the integration issues you’re facing with VAPI and Minimax. From the errors you shared, it looks like there might be a credential or configuration mismatch causing the “property should not exist” issue and the insufficient credits error. To better assist, could you confirm if this happens with all integrations or just Minimax? We can discuss the details privately and get it resolved quickly. @SamSEOClub
s
i havent test others seems others is working but minimax
alot of integration error like this
v
Hey SamSEOClub, thanks for sharing the screenshots. Since other integrations are working and it’s just Minimax giving errors, it seems like the issue might be with the API setup, endpoint, or credit handling for that integration. I can help you go through the setup and check the system prompt and tools/functions to get it working. Do you want to discuss this privately so we can fix it step by step? @SamSEOClub
s
@User
Anyone pls help this is effecting my business
Hello
i have this issue, the ai ended call abruptly
where to fix? callid 019a57c6-07f7-7772-817b-1cf71d2b5fce
I resolved this reached out to minimax to ask for raise in limit
REOPEN
I have new issue which is the transcribing issue. Gladia, deepgram, and speech metrics all auto/muti language didn't work. Anyway we can have a fix??
c
Please provide a call id with this transcribing issue and we will review the logs
s
019abbe9-01f5-744a-b722-b594da7c2eba
Also when will we be able to use elevenlab v3?
the minimax also has issue
this issue is coming back
minimax when selected error says insufficient credit, but i have all the credits in the account untouched. i am using my own api
ccheck call id - 019abb47-6f79-7bb1-914f-1fea2da179e5
check the screenshot i have credits in the minimax account
i tried to change api, i deleted the old one and add new but this happens
k
This should be resolved now. We pushed a fix to daily channel and please check if this is still showing
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