Trying to validate email on signing up
# support
r
I'm trying to sign up to vapi and when i went to validate the email it came up with an error saying not valid and expired.Please help as i need to set up vapi today, Thanks #1211483291191083018
v
Thanks for reaching out! To help you resolve the email validation issue, could you please let me know if you have already tried requesting a new validation email, or does the error appear immediately when you click the link in your email?
r
I have tried that and it still comes up with the same error
it happens when i request a nes validation email @Vapi support bot
can anyone help?
it says it has sent confirmation email but no email is there,checked spam,everywhere
have tried on different devices as well
c
Hi RichardEarp, You can initiate outbound calls using the Vapi API by following these steps: 1. **Assistant**: Use the
assistant
field to specify a transient assistant or use
assistantId
for a saved one. 2. **Phone Number**: Use the
phoneNumberId
of your imported or Vapi-provided number. 3. **Customer**: Pass the customer's
number
or SIP URI in the
customer
field. Here’s a basic example of the JSON payload for a call:
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json
{
  "assistantId": "assistant-id",
  "phoneNumberId": "phone-number-id",
  "customer": {
    "number": "+11231231234"
  }
}
For scheduling calls, you can use the
schedulePlan
parameter with
earliestAt
and
latestAt
fields:
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json
{
  "assistantId": "assistant-id",
  "phoneNumberId": "phone-number-id",
  "customer": {
    "number": "+11231231234"
  },
  "schedulePlan": {
    "earliestAt": "2025-05-30T00:00:00Z"
  }
}
For more details, you can refer to the [Outbound Calling documentation](https://docs.vapi.ai/calls/outbound-calling).
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