hi, I'm trying to make a payment on Vapi but it's ...
# support
l
hi, I'm trying to make a payment on Vapi but it's not accepting it. Can someone help me?
v
It looks like Vapi recently switched to a new credit-based billing system. To resolve your payment issue, please: 1. Go to the [Vapi billing page](https://dashboard.vapi.ai/org/billing). 2. Click "Switch to Credit Based Billing" and follow the prompts to make your payment. Note: This migration requires you to log in and cannot be undone. If you still have trouble, please let support know! Source: - [Changelog October 10, 2024](https://docs.vapi.ai/changelog/2024/10/10)
c
Hey, can you send me a screen recording video that walks through the issue you are facing? It would be easier for me to understand your issue and help you out with it.
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