Long response times from nowhere?
# support
y
Hello, yesterday we did some test calls and it sounded just fine with no audio lags or delays. But today when we ran the same tests with exact same assistant setup there was choppy audio and long response times. What could this be caused by? Good test: 019a2fae-7da2-7bb2-b5db-3a8068e9460f Bad test: 019a3481-e927-7fff-b9e4-2a93174b7840 Using Twilio + GPT Realtime Cluster. We are looking to deploy this on a larger scale (100s of calls each day) once we get it working properly.
v
Thank you for sharing the test IDs and setup details. To help narrow down the cause of the choppy audio and long response times, could you please check if there were any errors or warnings in the Vapi dashboard's Call Logs or API Logs for the "bad" test (ID: 019a3481-e927-7fff-b9e4-2a93174b7840)? If so, what did you find? Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)
c
Hey! To help track down this issue, could you share: \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!