We use VAPI for a customer but need in EU GDPR compliance. Could you please provide these documents?! They are shown in the trust center and I requested access several times few days ago but nothing happens.

For GDPR compliance documents and the DPA: Vapi provides a Data Processing Agreement (DPA) at no charge, but it is only available to enterprise customers. To access GDPR documentation or request the DPA, please visit [security.vapi.ai](https://security.vapi.ai/). If you require the DPA and are not yet on an enterprise plan, you will need to upgrade; for urgent issues, use the contact options on the security portal to reach their Data Protection Officer or support team for further assistance. Sources: - [GDPR Compliance](https://docs.vapi.ai/security-and-privacy/GDPR) - [Vapi Documentation (internal DPA/GDPR process)](https://docs.google.com/document/d/1X1UzOVUrma47typ4RnohwConQu9gH26iYz9wpZvDXO0/edit?usp=drivesdk)

Hi Johannes, You can learn about how Vapi ensures GDPR compliance by reviewing the detailed guidelines and measures in our [GDPR compliance document](https://docs.vapi.ai/security-and-privacy/GDPR). It covers data processing practices, legal bases, data subject rights, and security measures. For obtaining a Data Processing Agreement (DPA), please visit our security portal. If you have registered your account, you can request the document for GDPR compliance. If you need more specifics on consent app features, you might want to check the latest [Recording Consent and Compliance Management](https://docs.vapi.ai/changelog/2025/9/2). Let me know if there's anything else you need.