error key doesn't allow assistantld •undefined' [U...
# support
k
when i click call on workflow it raise the above error in payload i saw: {assistant: null,…} assistant : null assistantOverrides : {clientMessages: ["workflow.node.started", "assistant.started", "transcript"]} squad : null workflowId : "dba9beab-167f-4743-a767-769fd217a0e4" workflowOverrides : {variableValues: {}} https://cdn.discordapp.com/attachments/1434777535484399687/1434777536092704899/image.png?ex=69099035&is=69083eb5&hm=f27bcda2f5f74a27656b8ab7f3bfc8b345211e8e3a99889d9a10cac993e4ea80&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
I understand the issue — the error “Key doesn’t allow assistantId ‘undefined’” usually means your workflow isn’t properly linked to an assistant instance or the assistantId isn’t being passed in the payload. I can help you identify where it’s missing, ensure your VAPI call includes a valid assistantId, and verify that the workflow is correctly associated with your assistant in the backend. Could you share whether this workflow was created directly under the assistant or imported separately? @krishnamoorthy
c
Hi krishnamoorthy, If you're encountering an error related to a "key doesn't allow assistant id," it might be due to a configuration or API limitation concerning the use of
assistantId
. Make sure the
assistantId
is being used in a context where it is supported, such as in [TargetPlan settings](https://docs.vapi.ai/changelog/2025/4/4). If you need further assistance with an API key configuration or usage pattern, please review your integration setup to ensure compatibility with the features you are trying to access. If this doesn’t resolve the issue, please let us know and we’ll be happy to step in and assist further.
k
i resolve that just by changing widget public id in assistant
thank you all guys
c
Glad you were able to get this resolved. If anything else comes up or you need further assistance, we’re here to help.
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