I’m having an issue after integrating GHL with vapi. When I prompt the agent to check availability using the tool name, it says the preferred time is booked even though it isn’t. The agent suggests two nearby times, but when I pick one, it again says the time is booked. Could you please tell me how to solve this? My Prompt is attached with this post, please help. https://cdn.discordapp.com/attachments/1435502575981035563/1435502576228630630/Prompt.txt?ex=690c3374&is=690ae1f4&hm=61ad780ff599aef4e25bb34c7a1761c65d7b9a3838ccc31b152c61d96a67da9f&

Having the same issue ! @User Please we need help!

Hi imsrushti.web, To set up appointment scheduling using your Vapi voice assistant with GoHighLevel (GHL), ensure you follow these steps: 1. **Prerequisites**: - A GoHighLevel account. - A GHL calendar with permission for creating and editing events. - Access to the Vapi Dashboard. 2. **Connect GHL Account**: - Navigate to the Vapi Dashboard. - Go to

Providers Keys

>

Tools Provider

>

GoHighLevel

. - Click the

Connect

button and authorize access to manage contacts, calendars, and appointments. 3. **Create GHL Tools**: - Go to

Dashboard

>

Tools

. - Click

Create Tool

and select

GoHighLevel

. - Create the required tools (

Get Contact

,

Create Contact

,

Check Availability

,

Create Event

). For the

Check Availability

and

Create Event

tools, you need a valid

calendarId

from GoHighLevel. 4. **Add Tools to Assistant**: - In

Dashboard

>

Assistants

, select your assistant. - In the

Tools

tab, add the created GHL tools. - Click

Publish

to save changes. 5. **Configure System Prompt**: - Provide a clear system prompt to guide the AI on tool usage sequence. Make sure to replace tool placeholders (

ghl_contact_get

,

ghl_contact_create

, etc.) with the names you used. For detailed instructions and examples, check the [GoHighLevel Integration Guide](https://docs.vapi.ai/tools/go-high-level). If you encounter any issues such as booking errors, ensure: - You have retrieved or created a

contactId

before scheduling. - Availability is checked before attempting booking. Let me know if you need further help.