The status-update package is being sent to my webhook without asking for it. Im only requesting the end-of-call-report. This is happening accross all my assistants and organization and causing problems on the webhook side. This is what im requesting. Is there a way to BLOCK the status updates via patch? thnx ], "serverMessages": [ "end-of-call-report" ],

Currently, there is no documented way to block or disable

status-update

messages via a PATCH or configuration change—even if you only specify

"end-of-call-report"

in your

serverMessages

array. If this behavior is causing issues, the best next step is to contact Vapi support or monitor the [Server Events documentation](https://docs.vapi.ai/server-url/events) for updates.

json
"serverMessages": [
  "end-of-call-report"
]

This configuration does not guarantee suppression of

status-update

messages based on current documentation. Source: - [Server Events documentation](https://docs.vapi.ai/server-url/events)

You can restrict your assistant to only send the

end-of-call-report

by updating the assistant configuration with a PATCH request and explicitly defining the allowed server messages. Use a PATCH like this to the /assistant endpoint:

json
{
  "serverMessages": ["end-of-call-report"]
}

This will ensure that only the end-of-call report is delivered to your webhook, and other server messages — including

status-update

— will no longer be sent. If you run into any issues after patching, feel free to share the assistant ID and I can double-check the configuration.

In theory my assistants are already patched that way (and only showing the end of call report in server messages when I pull the assistant with postman, but they also send other update messages to the webhook (not only the end of call reports). For example: Assistant e330efe4-6a0e-4172-8667-ed06e7bfad9e is patched. But a this timestamp: 1763080291890 it sent : "message": { "timestamp": 1763080291890, "type": "status-update", "status": "ended", "endedReason": "customer-busy", "call": { "id": "019a7fc6-3e64-711c-a3a4-4edfd98b2afe", "assistantId": "29db80f0-304d-4b7d-b5bf-bd2a3dfb4ea5", "customerId": null, "type": "outboundPhoneCall", "startedAt": null, "endedAt": null, "transcript": null, "recordingUrl": null, "summary": null, "createdAt": "2025-11-14T00:31:29.892Z", "updatedAt": "2025-11-14T00:31:31.497Z", etc etc And when i get the assistant json in postman, for the server messages part i only see: "clientMessages": [ "transcript" ], "serverMessages": [ "end-of-call-report" ], "endCallPhrases": [],............. etc How can i make it to only send the end of call report and not reports for voicemails, bussy numbers etc etc? @User

Hi there, Currently, if you have the end-of-call report webhook enabled, Vapi will automatically send an EOC report for all endCallReasons. This includes cases like voicemail, customer-busy, and other non-connected outcomes. As a workaround, you can filter these on your side after the webhook reaches your server. Simply ignore or discard events where the endedReason is voicemail or customer-busy, and only process the ones you care about.