I had Error - Fail to create SIP Trunk Credentials I want to add Sonetel phone number in "BYO SIP Trunk Number" > Intergrations > Create new SIP Credentials > I filled in needed info, except the password credentials because I cannot find it anywhere in Sonetel Dashboard https://cdn.discordapp.com/attachments/1436374883834531921/1436380164752806019/image.png?ex=690f64c5&is=690e1345&hm=11532337fc06cf1365ef6b37715de228a3f620239e953f2973db50866a675e99& https://cdn.discordapp.com/attachments/1436374883834531921/1436380165533073498/image.png?ex=690f64c6&is=690e1346&hm=15bf8d3d348dc6b2fe22850e829a99474b0b15de14bc00f9a755d3c9d8fafa4b&

Hi! I can help you set up your Sonetel number with BYO SIP Trunk. It looks like the missing password/authentication is likely causing the “Fail to create SIP Trunk Credentials” error. Could you check if Sonetel provides a SIP username/password or if they use IP-based authentication? Once confirmed, I can guide you step-by-step to configure it correctly and ensure calls work smoothly. @ppz.terminus

I sent support email to Sonetel as well to ask about that SIP Password...àn still waiting for their replies

Hi @PPz.Terminus please watch out for @Vercel . He says he knows the answer to your problem and he can help. But he will ask for money upfront. I made the mistake of doing so and never heard back from him. I already reported him in the # report-scam channel. But I wanted you to be aware of him. Cheers!

"An error occurred in this call: call.in-progress.error-sip-outbound-call-failed-to-connect" <--- This error is Vapi's error or Sonetel error?

This is typically an error from VAPI where your configuration is preventing connections to the SIP trunk. Once you get the credentials from the provider, let us know and we can help sort it out