All of our assistants using Vapi’s default voice provider are failing. The call logs show the error “voice_id does not exist.” How can this be? because the voice was selected directly from the available voices in the Vapi dashboard. Please help us resolve this ASAP. Call ID: 019a87f6-a82b-7338-810f-8b16c3a48521 https://cdn.discordapp.com/attachments/1439266307416657951/1439266307705929748/image.png?ex=6919e4b4&is=69189334&hm=6863d92770f8b2247d57e15eaec27956f8882c9093239e1b9f7055e3ece1794e&

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To resolve the "voice_id does not exist" error with ElevenLabs in Vapi, re-sync your voice library: 1. Go to the [Vapi Provider Key section](https://dashboard.vapi.ai/keys). 2. Re-enter your ElevenLabs API key under the ElevenLabs section and click Save. This will trigger an automatic sync of your available voices. After syncing, check if the desired voice appears in the Vapi dashboard and re-select it if needed. For more details, see the [official guide](https://docs.vapi.ai/customization/custom-voices/elevenlabs). Source: - [Set up a custom ElevenLabs voice in Vapi](https://docs.vapi.ai/customization/custom-voices/elevenlabs)

Figured out the issue: we also had added our own Eleven Labs key earlier. So, instead of the assistant using vapi's own key, it used mine key. For which the available vioce_ids are not available. This might be due to recent code change on your end. As it used to work previously. Thank you.

Glad you were able to get this resolved. If anything else comes up or you need further assistance, we’re here to help.