We got hit and quickly exceeded the limit. All of our assistants had "end call" enabled because we make assistants from templates. However, today, without any action, few dozen of our assistants somehow lost that setting. It caused a lot of calls stay connected for many minutes. Marking this as unsolved because there is probably going to be a lot of extra minutes resulting in extra charges.

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

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Hey there, we reviewed the details of your request and brought this to our team's attention. We will be getting back to you as soon as we can. Thank you for your continued patience!