Chat not working as expected
# support
l
Hi Wolf, the reason this is happening is actually quite simple! The AI is being too literal. * Your File says: "Rest periods for maximal strength sets." * You asked: "Rest periods." Because you didn't say "maximal strength," the AI thought your question was too different from the answer in the file, so it ignored it. Voice mode usually works better because we tend to talk more and give more context than when we type short chat messages. Here is the easy fix: 1. Add this instruction to your System Prompt You need to tell the AI it's okay to guess a little. Copy and paste this into your instructions: > "If the user asks a general question (like 'rest periods'), give them the closest specific answer you have in the Knowledge Base. Do not say you don't know just because the match isn't perfect." > 2. Add "Tags" to your text file To help the AI find things easier, just write a few simple keywords above your long paragraphs in the file. * Instead of just: "How long should the rest period be..." * Write this: "[Topic: Rest, Breaks, Recovery] How long should the rest period be..." Do step #1 first—that usually fixes it immediately!
w
I added it to instructions but it still is showing the incorrect output when I ask the question more generically and when I ask the question literally. I tried adding that instruction in various places in both the Task & GOals and Response Guidelines sections. https://cdn.discordapp.com/attachments/1440026783197171844/1440408651847172307/image.png?ex=691e0c98&is=691cbb18&hm=d8b872c32b3b46bbbc94a46d56c9e6150b6823c4b782076f631d934b9146db46& https://cdn.discordapp.com/attachments/1440026783197171844/1440408652455612537/image.png?ex=691e0c98&is=691cbb18&hm=e35275d9c90544e769d2ac2ba2f31e58db0d4e3abf4aad136050002b2ecea6b0&
c
There is a known bug with the query tool and chat. Our team has been working on resolving this issue and there is no ETA on the release for a fix
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