Can Vapi numbers be branded with CNAM and SHAKEN/S...
# support
w
Exactly as above. Is this possible?
v
Vapi free numbers cannot be branded with CNAM or registered for STIR/SHAKEN for outbound campaigns. To enable these features, you should import a phone number from a provider like Twilio, Vonage, or Telnyx into Vapi. Example step:
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# Import your Twilio number to Vapi for full CNAM/STIR-SHAKEN support
This gives you full control over caller ID branding and trusted calling features for your campaigns. See more: [Vapi Outbound Calling Documentation](https://docs.vapi.ai/calls/outbound-calling) Source: - [Vapi Outbound Calling Documentation](https://docs.vapi.ai/calls/outbound-calling)
c
Hi Water, You can use Vapi to make outbound calls effectively by configuring phone numbers and managing calls through our API and dashboard. For outbound calls, you can set them up using your Vapi account with either a free Vapi number (available for US use) or your own imported number from providers like Twilio, Vonage, or Telnyx. Here's a quick guide on getting started with outbound calls: 1. **Phone Number Setup**: You'll need a configured phone number, either free from Vapi (for US use) or imported from a provider like Twilio. More details on setting this up can be found [here](https://docs.vapi.ai/phone-calling). 2. **Initiating Calls**: Use the
/call
endpoint to initiate an outbound call. You’ll need to specify an assistant (transient or saved), the phone number ID you're calling from, and the destination customer number. View the complete setup details [here](https://docs.vapi.ai/calls/outbound-calling). 3. **Scheduling Calls**: You can schedule future outbound calls by using the
schedulePlan
parameter with an ISO date-time string in the API call. Details on scheduling can be accessed [here](https://docs.vapi.ai/calls/outbound-calling). If you're conducting call campaigns, the Vapi Dashboard provides tools to set up, manage, and analyze outbound call campaigns efficiently. For guidance on using the campaign features, see the [Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview). Let me know if you need help with a specific aspect of your setup.
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