can't load dashboard
# supportr
rogerio
11/20/2025, 3:56 AMi can't seem to login, i've cleared my cookies and cache but whenever i like on dashboard it will just show the loading animation
v
Vapi Support Bot
11/20/2025, 3:57 AMThank you for sharing the details so far. To help diagnose the issue, could you please let me know which browser (and version) you are using when you see the loading animation on the dashboard?
Source:
- [Vapi Issue Reporting Documentation](https://docs.vapi.ai/issue-reporting)
r
rogerio
11/20/2025, 8:46 AMchrome on a mac VVersion 142.0.7444.60
c
Chiranjeet Mishra
11/22/2025, 12:12 AMTry logging in on your phone to see if that works. Switch between portrait and landscape to hit all the buttons
r
rogerio
11/22/2025, 3:38 AMmanage to log in under a different google profile - not sure whats happening
c
Chiranjeet Mishra
11/26/2025, 3:05 AMLooks like this is a device related issue if you were able to log in. Are you able to log in with that different google credential on your mac?
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