The assistant sometimes gets stuck in the middle o...
# supportк
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11/21/2025, 10:14 AMcall ids:
019aa29b-98d4-7cc9-90a7-cb985f2d7733 (at You still there?)
019a9356-bc1b-7cca-988d-868b70f87970 (at Hello?)
019a936a-becc-7550-af3a-271f8a334490 (at Hello?)
v
Vapi Support Bot
11/21/2025, 10:14 AMI'm sorry to hear that the assistant sometimes gets stuck in the middle of your conversations. I understand how frustrating that can be. If you have any more details about when this usually happens or what you were trying to do, feel free to share—I'm here to help however I can!
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11/21/2025, 10:16 AMLogs and recordings attached
https://cdn.discordapp.com/attachments/1441371172028682311/1441371662032310282/019a9356-bc1b-7cca-988d-868b70f87970-1763409089592-8419c9cd-3b26-491d-9aca-dc49f74973d7-mono.mp3?ex=69218d77&is=69203bf7&hm=0eafeeb56c6487c3a538b7543b3ab184bc51124bbc6c1ab4bce2d10293ad3077&
https://cdn.discordapp.com/attachments/1441371172028682311/1441371662321979533/019aa29b-98d4-7cc9-90a7-cb985f2d7733-1763665102722-d0b8add1-8e7a-4920-a857-7594d67c061f-mono.mp3?ex=69218d77&is=69203bf7&hm=37319ae7076fb1c2ed71b817cc7d82f703e93ab480021f2b62e604b001fa6de9&
https://cdn.discordapp.com/attachments/1441371172028682311/1441371662594474005/019a9356-bc1b-7cca-988d-868b70f87970-c3faacf0-f57c-46df-a977-f98074b22a65-1763409094370.jsonl_1?ex=69218d77&is=69203bf7&hm=1a1cb74520340eac8b13760862183cf757cdb21f8b23d7394cb52121c26dfa61&
https://cdn.discordapp.com/attachments/1441371172028682311/1441371662862782494/019a936a-becc-7550-af3a-271f8a334490-1763410302729-b47a468e-99ce-47ca-b454-e38887542538-mono.mp3?ex=69218d77&is=69203bf7&hm=336038f798397458a2fba022c756591846d82b6cb5802d3b3ad578ceb76dbea7&
https://cdn.discordapp.com/attachments/1441371172028682311/1441371663165034507/019a936a-becc-7550-af3a-271f8a334490-39ca1a18-980b-494e-8bff-14bccfa4c4f5-1763410306642.jsonl?ex=69218d77&is=69203bf7&hm=b90f1c1c0094c1a65e33c9e708549624714ba8695d997cff2436eefd64de3c2f&
https://cdn.discordapp.com/attachments/1441371172028682311/1441371663416557660/019aa29b-98d4-7cc9-90a7-cb985f2d7733-aae3e5e0-efc0-4b8b-9af4-ed488ff96e00-1763665106532.jsonl?ex=69218d77&is=69203bf7&hm=13d5a61e3274134ea68c7036eb161559f7de0768dc1cceba4a9d170786161d1a&
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11/21/2025, 10:16 AMPlease give Me HUMAN!!!
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11/21/2025, 10:18 AMIt is a natively vapi voice. It seems stop talking in the middle of the pharase/the content of the tts request
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11/21/2025, 10:18 AMSeems to be definitely the issue on the vapi side, bug
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11/21/2025, 10:18 AMWhat we can do to avoid this?
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11/21/2025, 10:19 AMWhat is the reason of the issue?
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Chiranjeet Mishra
11/25/2025, 8:56 AMHi, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
Chiranjeet Mishra
11/25/2025, 10:38 AMHi, you can change their assistant config to the following:
Copy code
{
"stopSpeakingPlan": {
"numWords": 3,
"voiceSeconds": 0.5,
"backoffSeconds": 2
}
}3 Views