In several conversations the translation is nonsensical, but the worst case is this: in one call a “F**k you” from the assistant appeared in the transcript, while that phrase does NOT EXIST IN THE AUDIO. The assistant is not even designed to insult users, and my client was understandably scared after reading the transcript. Call ID: 0199e7e6-6554-7ff7-9611-ac1885ae9755 Translation/transcription engine: Azure My questions are: How is it possible that text (especially offensive content) is generated that is not present in the audio at all? Translations are often wrong or incomplete: is this entirely an Azure issue, or does Vapi apply any post–processing that could introduce these errors? Please provide a quick response on this, as we can’t wait weeks for support on such a sensitive, user-facing problem. https://cdn.discordapp.com/attachments/1441379482287210659/1441379482953842759/Screenshot_2025-11-21_alle_11.47.07.png?ex=694921c0&is=6947d040&hm=18dcb65178e48a62ea326738486722fb867a6919484b3aa56f74febe96649f07&

Immediate Action: Go to your [Vapi dashboard Call Logs](https://dashboard.vapi.ai/), locate the call with ID

0199e7e6-6554-7ff7-9611-ac1885ae9755

, and use the "Report Issue" or support escalation feature—include the call ID, timestamp, and a description of the offensive transcript error. This ensures the Vapi team can urgently investigate and escalate the problem with Azure or their own processing pipeline. Tip: For critical issues, also join the [Vapi Discord](https://discord.com/invite/pUFNcf2WmH) for real-time support and faster resolution. Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)