Hello! I am trying to create an outbound call campaign using the campaign feature within vapi and uploading a CSV. Once I click "create campaign", the campaign moves to scheduled then does not start calling

Check your Vapi organization's concurrency limit. If your concurrency limit is reached (e.g., set to 10), only that many calls will start at once and the rest will remain queued in "scheduled" status until slots free up. To resolve this, increase your concurrency limit in your Vapi org settings or wait for current calls to complete. See more in the [Vapi Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview). Source: - [Vapi Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview)

I do not have any concurrent calls happening

Hi Brandon, To set up and launch an outbound call campaign using Vapi, follow these steps: 1. **Log into your account**: Access the [Vapi Dashboard](https://dashboard.vapi.ai). 2. **Create a new campaign**: - Navigate to

Outbound Campaigns

and select Create Campaign. - Enter a Campaign Name and choose your Campaign Type. 3. **Select a phone number**: Choose an outbound number from your provider (like Twilio). 4. **Upload recipient list**: - Prepare a CSV file with recipient information. Ensure it includes a

number

column formatted in E.164 (e.g., +14151234567). - Click Manage Recipients and upload your CSV. 5. **Choose an Assistant**: Assign an existing Assistant to handle the calls. 6. **Review settings**: Check all campaign details and the recipient count. 7. **Launch or schedule the campaign**: Initiate the campaign immediately or schedule it for a later time. For additional tips on clean data practices, dynamic variables, and avoiding spam, refer to the [Outbound campaigns overview](https://docs.vapi.ai/outbound-campaigns/overview). If you're encountering issues with your campaign not starting or executing as expected, you might want to check for any common configuration errors, such as ensuring the phone number used is not a Vapi free number and verifying that all CSV and Assistant configurations are correct. For more detailed instructions on setting up a campaign, see the [Outbound campaigns quickstart](https://docs.vapi.ai/outbound-campaigns/quickstart). If you have any further questions, feel free to reach out.