No Arcana V2 from RIME.
# support
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
x
Also, using Add Voice ID manually is completely broken.
c
Hi x.rock, If you are experiencing issues with adding Voice IDs manually being broken, please check the following: 1. **Voice Provider Status**: Ensure that the voice provider (e.g., ElevenLabs, Neuphonic) is operational by checking their respective status pages. 2. **API Logs**: Review your API logs in the [Vapi dashboard](https://dashboard.vapi.ai/) to see if there are any errors or issues related to the API requests while adding Voice IDs. 3. **Webhook Configuration**: Verify that your webhook configurations are correct and that webhooks are being received without errors. For further diagnosis, you can refer to the [debugging guide](https://docs.vapi.ai/debugging) to identify potential issues in the workflow or integrations. If the issue persists, it might be a bug or a configuration issue. Let me know if you need further assistance.