Add Voice ID manually for RimeAI it's completely b...
# support
x
Not a single one of the specific voices where you would hit the copy button and paste it in works at all.
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Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
Hi x.rock, To resolve issues with specific voice IDs not working, please ensure you are using the correct format and check if the voice IDs have been changed or are no longer available. Here are some steps to help troubleshoot: 1. **Verify Voice ID**: Double-check that the voice ID you are attempting to use is still available in the library. Some IDs may be deprecated or made private. 2. **Check the Provider**: Ensure you're selecting the correct provider and model associated with the voice ID. For instance, cross-reference voice IDs with available providers [listed here](https://docs.vapi.ai/providers/voice/rimeai). 3. **Testing Environment**: Use the [dashboard](https://dashboard.vapi.ai/) to manually test the voice integration. This can help identify if the error is due to execution issues or the voice ID itself. 4. **Integration Logs**: Navigate to
Observe > API Logs
to check if there are any authentication errors or incorrect payloads during your voice requests. If these steps don't resolve the issue, it might be helpful to consider selecting a different voice ID, as there might be restrictions or changes that haven't been reflected yet.