Can't not import telnyx phone number to Vapi
# support
p
Hi team, I submitted an urgent ticket via email regarding a stuck Telnyx number (+46 72 810 08 03) previously used with ElevenLabs. It's blocking our production go-live. Could someone please take a look? https://cdn.discordapp.com/attachments/1447276476327006421/1447276476629127309/image.png?ex=6944e081&is=69438f01&hm=bf921d3e256d28681b597175e4cc5a0570336937e80959a2dd8eed09532e8e20&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
p
For someone need to help on this I create SIP trunking on telnyx, config inboud, outbound and add to vapi through api and command (not use UI)
c
Could you please provide the previous org id that was using it? There are currently two different orgs using this number that were created within the last 2 weeks. If you purchased this number recently, we suggest purchasing a different number if possible.