Transcript not provided on some test suite runs
# support
m
v
Suggestion: Check the call logs in your Vapi dashboard for the failed test runs to see if there are any errors or missing data related to call recording or transcription. - Go to
Observe > Call Logs
and look for the specific test calls that failed with "The transcript was not provided." - Reviewing these logs can help pinpoint whether the issue is with call connection, recording, or the transcription process itself. This is the recommended first step for diagnosing transcript issues in voice test suites ([Vapi documentation](https://docs.vapi.ai/debugging)). Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)
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