enterprise plan
# support
v
we need enterprise plan and for us some of our call data is going missing from paltform we already raised sales form we need thsi asap
v
To address your urgent need for reliable call data, the Vapi Enterprise plan includes hands-on technical support, a shared Slack channel, and SLA commitments for data reliability. Since you've already raised a sales form, the fastest way to escalate is to mention your missing call data and request immediate access to enterprise support channels once your plan is activated. Once on the Enterprise plan, use the dedicated support to resolve platform data issues quickly. For more details, see the [Vapi Enterprise plan documentation](https://docs.vapi.ai/enterprise/plans). Source: - [Vapi Enterprise plan documentation](https://docs.vapi.ai/enterprise/plans)
v
already done
Team any update
c
Hey Vivakar, thanks for your interest. We have limited enterprise capacity currently focused on large engineering organizations bigger than 1000 people. We'd love you on the self-serve platform. There is a FAQ at bottom for any concerns you might have- . But, honestly speaking, there isn't any reason you shouldn't need enterprise plan with us to scale well. Let us know if there's a need of yours that's not met on self-serve.