I'm trying to initiate outbound calls but not reci...
# support
s
Tried with multiple webhooks to different phone numbers. I'm using vonage for telephony but I dont see any call logs there. I've checked over all my logs im pretty sure the problem is with vapi. https://cdn.discordapp.com/attachments/1448748791745351690/1448748793091588127/image.png?ex=693c63f4&is=693b1274&hm=7574a5fe76000121b1300163b734532a5658c7476db1b46d2cbdcb82358c0fa9&
v
Suggestion: Double-check that your phone number is correctly set up in Vapi and associated with your SIP trunk. For outbound calls, use the
/call
endpoint as shown below, replacing placeholders with your actual values:
Copy code
bash
curl -X POST "https://api.vapi.ai/call/phone" \
  -H "Authorization: Bearer YOUR_VAPI_PRIVATE_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "assistantId": "YOUR_ASSISTANT_ID",
    "customer": { "number": "CUSTOMER_PHONE_NUMBER", "numberE164CheckEnabled": false },
    "phoneNumberId": "YOUR_PHONE_NUMBER_ID"
  }'
If you're using Vonage, ensure it's supported as a SIP provider in Vapi, as only certain providers are officially documented. See the [Vapi phone calling guide](https://docs.vapi.ai/phone-calling) for more details. Source: - [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling)
s
It worked, just like from one to the other moment it stopped working, idk?
a
you realize that just means the phone number you outbound called didnt pick up
theres no logs because there was no call that completed to begin with
if the number doesnt pick up
theres not going to be any logs for the call
s
called myself
a
because there wasnt a call
hmmmm
i mean yeah i agree with the bot then
double check your sip trunk settings
make sure vapi's actually linking to vonage properly
s
but how can that from one to the other moment?
relinked, and everythings good
got status code 201
fixed it, vonage was the problem
bought a new numer and balance ran out
so they blocke my calls for having no balance