Uploaded files are disappering
# support
v
Suggestion: Check the status of your uploaded files using the API to see if they are stuck in "processing" or have "failed" (which could cause them to disappear from the dashboard). You can use the following cURL command to upload and check file status:
Copy code
bash
curl -X POST https://api.vapi.ai/file \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: multipart/form-data" \
  -F file=@yourfile.pdf
If files are not showing as "done", they may not appear in the dashboard. Review the API response for the
status
field to troubleshoot further.
(Reference: information found in the Vapi file upload API documentation) Source: - [Vapi File Upload API Reference](https://docs.vapi.ai/api-reference/files/create)
c
Hey, can you share the org_id? You can find it [here](https://dashboard.vapi.ai/org/settings). This will help me get more details about it.
n
kyle, here it is org id:44806116-b502-4087-b708-c1a73c0b8fd2