Hi Vihren Ganev Realistimo,
Thanks — background messages are supported via vapi.send with type "add-message" and role "system" (see docs:
https://docs.vapi.ai/assistants/background-messages).
Root cause and next steps:
- Known behavior: Vapi truncates some message fields in downstream call/webhook payloads to \~1000 characters (this explains seeing the cut message in the message list you receive).
- Repro checklist for me to investigate faster:
1. Exact payload you send to vapi.send (redact any secrets).
2. A copy of the message as you add it (full text >1000 chars).
3. The message list / webhook body you receive that shows the truncated content.
4. Assistant ID or phone number involved and a timestamp for the add-message call.