Cannot Remove Azure OpenAI Integration from Organi...
# support
d
Hi VAPI Support, I need help removing Azure OpenAI as a fallback provider from my VAPI organization. Azure is currently configured at the organization/integration level and is causing call ejections when OpenAI fails (Azure credentials are invalid). I've tried: 1. VAPI Dashboard → Settings → Integrations (no remove/delete option visible) 2. VAPI CLI (no integrations command available) 3. VAPI API (integrations endpoint returns 404) Could you please: 1. Remove Azure OpenAI integration from my organization (Org ID: 9ba4e698-78d2-4ed5-86ac-1081633f4fe3) 2. Or provide instructions on how to remove it via dashboard/CLI/API Evidence: - Call ID: 019b4de4-d169-7001-842a-02df87bba823 - Error: pipeline-error-azure-openai-llm-failed - Assistants are clean (no Azure in assistant configs) Desired: Use Google Gemini as fallback instead of Azure. Thank you! https://cdn.discordapp.com/attachments/1453404083322093722/1453404083762237551/VAPI_Support_Ticket__Remove_Azure_OpenAI_Integration.pdf?ex=694d5388&is=694c0208&hm=de1d66c0eb582ccc3dcc3cdc6e83f9a784cf80c4f53a91f3140b9064948941c4&
t
Thanks for the detailed context — the core issue here is that Azure is still registered at the org/integration level, so VAPI is invoking it as a global fallback even though no assistants reference it, which is what’s causing the call ejections. I can help you resolve this cleanly by removing or overriding the org-level Azure integration and validating Gemini as the fallback path. In practice, this usually requires either a backend removal by VAPI support or a specific org-level config update that isn’t exposed in the dashboard yet. Before proceeding, can you confirm whether Gemini is already connected at the organization level or only at the assistant level? @Dave
d
Thanks for getting back to me so quickly @User Yes, Gemini is installed, and it has a valid and active key. It is installed at the account level. The Assistant level only offers one model integration, and that's already set to OpenAI for the assistant in question.
Sounds great, @Tremix - how should we do that? I can share a Zoom link or whatever
I just sent you a friend request so we can message privately in Discord, @Tremix