randomreaper
12/24/2025, 4:23 PMVapi Support Bot
12/24/2025, 4:24 PMjson
"variableValues": {
"CustomerPhone": "+14151234567"
}
This ensures {{customer.number}} is replaced correctly, as dynamic variables must be set in the API call or via the dashboard for each conversation according to the documentation. If the issue persists, double-check that the variable name matches exactly and is included in your call configuration as shown in the [Vapi dynamic variables guide](https://docs.vapi.ai/assistants/dynamic-variables).
Source:
- [Vapi Dynamic Variables Documentation](https://docs.vapi.ai/assistants/dynamic-variables)randomreaper
12/25/2025, 4:33 PMChiranjeet Mishra
12/30/2025, 1:51 AMwhen calling the sendLeadSms tool, use {{customer.number}} as the value for CustomerPhone
This will instruct the model to insert the inbound caller’s number at runtime until the underlying variable behavior is confirmed. You can either use {{customer.number}} or "customer's phone number" in the prompt.