Vapi dashboard unusable on mobile - no responsive ...
# support
l
Is it a known issue that the dashboard is unusable on mobile? Tried Chrome, Firefox, Android, iPhone. A fragment of the page is shown and you can't scroll. Requesting the desktop site works, but barely - much of the sides of the page are cut off. Being able to make mobile updates is crucial when something breaks and you're on the go. I see someone else reported this a year ago and the story was there'd be a fix in Q1 2025 https://cdn.discordapp.com/attachments/1454461296870166660/1454461297445048474/Screenshot_20251227_080624_Firefox.png?ex=698dd123&is=698c7fa3&hm=903158078eeec149cf6e0cc7e7f17b39441918169e77dc2e96025e4b9a8743ec&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
To report the mobile responsiveness issue with the Vapi dashboard, please submit a detailed UI issue report including your screenshots, browser/OS details, steps to reproduce, and the affected URL. You can follow the structured format and submit your report via the [Vapi issue reporting page](https://docs.vapi.ai/issue-reporting). This will help the Vapi team investigate and resolve the problem more efficiently. Example format:
Copy code
URL: https://dashboard.vapi.ai
Browser: Chrome/Firefox (Android/iPhone)
OS: Android/iOS
Issue: Dashboard not responsive on mobile, cannot scroll or view full content
Steps to reproduce: Open dashboard on mobile browser, observe layout issues
Screenshots: [attach your images]
Source: - [Vapi Issue Reporting Documentation](https://docs.vapi.ai/issue-reporting)
c
Hi Liam Rosen, Thanks — please file a UI issue using the template in our docs so we can investigate. Required items per How to Report Issues Effectively: include the affected URL, browser + version, OS, detailed steps to reproduce, screenshots or a short screen recording, and console errors if any. See the guide: https://docs.vapi.ai/issue-reporting Example you can copy/paste: URL: https://dashboard.vapi.ai Browser: Chrome (Android 14) / Safari (iOS 17) OS: Android 14 / iOS 17 Issue: Dashboard shows fragmentary layout on mobile, page not scrollable; requesting desktop site cuts off content Steps to reproduce: 1. Open https://dashboard.vapi.ai on mobile browser 2. Log in 3. Observe that page is truncated and cannot scroll to access controls Screenshots/Screen recording: \[attach\] Console errors: \[attach/logs if available\]
l
Isn't filling a UI issue what I just did? What's the right channel to file bugs, here, email, somewhere else?
Your bot says "submit your report via the Vapi issue reporting page" but there's nowhere to submit on that page, it's just a Wiki article
Anyway, I sent an email as well just now
c
Thanks for getting back to us and updating us We’ll share an update as soon as more information becomes available. We appreciate your understanding and patience as we continue our investigation.
Thanks for reporting this 🙏 At the moment, the Vapi dashboard UI is designed for desktop use only. On mobile browsers, you may need to switch between portrait and landscape orientation to access different parts of the dashboard. There are currently no plans for a fully mobile-compatible dashboard, but you can keep an eye on (or submit) feature requests on our roadmap in case this changes in the future: 👉 https://roadmap.vapi.ai/feature-requests