not able to remove HIPAA add on
# support
v
To resolve the error when trying to remove the HIPAA add-on, please contact Vapi support directly:
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Email: support@vapi.ai
Include a brief description of your issue and, if possible, attach a screenshot of the error message. The support team will assist you with the billing system issue promptly. For more options, you can also join the [Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) and post in the #support channel. According to the documentation, this is the recommended way to resolve billing-related errors. Source: - [Support](https://docs.vapi.ai/support)
c
Hey, can you share the org_id? You can find it [here](https://dashboard.vapi.ai/org/settings). This will help me get more details about it.
t
ea923d8d-7289-4b18-b607-7840ec5f60a6
Guys cna someone look into it
my account is frozen