Vapi is the Voice AI platform for developers.

Vapi AI

What is that error? I can't use elevenlabs as a voice provider, with BYOK and without.

**The error `pipeline-error-eleven-labs-vapi-voice-disabled-by-owner` means the ElevenLabs voice service has been disabled by the owner, so it can't be used as a voice provider.**  
To resolve this, check your ElevenLabs account and integration settings in Vapi to ensure the service is enabled and properly configured.

*Example next step:*
```text
1. Log in to your ElevenLabs account and verify your API subscription is active.
2. In Vapi, go to Settings > Integrations and confirm your ElevenLabs API key is entered and valid.
```
For more details, see the [changelog entry](https://docs.vapi.ai/changelog/2025/6/9).

Source:
- [Changelog: New Call End Reason pipeline-error-eleven-labs-vapi-voice-disabled-by-owner](https://docs.vapi.ai/changelog/2025/6/9)

Yes, subscription is active, and API key is correct

Can you give better response than that? It's like "put it in rice" type of answer.

Please create a new ElevenLabs API key with unrestricted permissions. If you prefer to create a restricted key, make sure it includes the **“voice”** permission and any other permissions VAPI may require.

To create an unrestricted key, simply generate a new key and turn off the **“Restricted key”** toggle. Attaching an SS for reference
https://cdn.discordapp.com/attachments/1455484549139005490/1455583614270963855/image.png?ex=69554161&is=6953efe1&hm=79fc2e3f8fe5612439815ad7462814246f4c9fbc7c2367f668bee976a27c26b1&