I was testing our voice agent and it ended the call. No silence timeout or other typical reasons. When I dug into logs, it's marked as customer ended call which is without a doubt false. ID: 019b96c9-01ce-7557-984e-82943c42e5ee

It sounds like the "customer-ended-call" reason is incorrectly logged for your test (ID: 019b96c9-01ce-7557-984e-82943c42e5ee). The best next step is to contact Vapi support and provide your Call ID for investigation, as recommended in the documentation. Action: Send your Call ID and a brief description of the issue to [Vapi Support](https://docs.vapi.ai/support) so they can review the connection logs and help resolve the misclassification. Example report format:

Call ID: 019b96c9-01ce-7557-984e-82943c42e5ee
Issue: Call ended abruptly, falsely marked as customer hang up
Expected: Accurate end reason classification

For more details, see the [call ended reason documentation](https://docs.vapi.ai/calls/call-ended-reason). Sources: - [Call ended reason documentation](https://docs.vapi.ai/calls/call-ended-reason) - [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)